Frequently Asked Questions

Explore our FAQ section for answers to common inquiries about network cabling and our range of business services. Gain valuable insights to optimize your commercial operations.


Bluewire is a Vancouver-based company that specializes in network cabling installation. As a 100% Canadian-owned contractor, we are dedicated to providing reliable and professional services for various industries. Our expertise in network cabling ensures that businesses receive top-quality installations and solutions tailored to their needs.

When it comes to installations, Bluewire sets the industry standard. Our commitment to quality and expertise in the field ensures that our installations are industry-leading. With our advanced techniques, attention to detail, and use of high-quality materials, we deliver exceptional results that meet and exceed industry standards. When you choose Bluewire, you can trust that you’re getting the best-in-class installations that will serve your business for years to come.

Bluewire specializes in serving the commercial and industrial sectors. We have extensive experience working on office and tilt-up construction projects, providing network cabling and related services.

No, Bluewire focuses exclusively on commercial and industrial projects and does not provide services for residential projects. Our expertise and services are tailored to meet the specific needs of businesses in the commercial and industrial sectors.

Yes, Bluewire is happy to provide service calls for maintenance and troubleshooting, regardless of the size of the project. Please note that minimum hourly service rates and travel costs may apply. Feel free to Contact Us for more information on how we can assist you!

Yes, Bluewire does have an hourly minimum charge for service calls. Depending on the type of service call, one or two technicians will be dispatched to your site. Bluewire charges a two-hour minimum per dispatched technician on all service calls. This allows us to effectively allocate our resources and provide prompt and efficient service. For more information on our service call rates, please feel free to contact us.

No, Bluewire does not offer 24-hour emergency service. Our business hours are from 8:00 am to 5:00 pm, Monday to Friday. However, we strive to provide prompt and efficient service during our operating hours. If you require immediate assistance, please contact us during our business hours, and we will be glad to assist you.

At Bluewire, our payment terms require payment upon receipt of services. We accept various forms of payment, including cheque, cash, eTransfer, and credit card (transaction convenience fees apply). We strive to provide convenient payment options to our clients, ensuring a smooth and hassle-free transaction process.

To contact Bluewire, you can reach us by phone at 604-617-4840. For general inquiries or assistance, please email our customer support team at We are here to help you with any questions or inquiries you may have.

Structured Cabling

Structured cabling refers to a well-organized system of cables and associated hardware that is designed to support the telecommunications infrastructure of businesses. It encompasses the installation of cables, connectors, racks, and other equipment in a structured manner to ensure efficient and reliable communication within an organization. By following industry standards and best practices, structured cabling provides a solid foundation for various communication services, including data, voice, and video, allowing businesses to effectively manage their network infrastructure. To delve deeper into the concept of structured cabling, we invite you to explore our informative article on “What is Structured Cabling?

Structured cabling, also known as network cabling, provides efficient design, seamless connectivity, scalability for future network needs, and reduced maintenance costs. It ensures organized cable layouts, reliable data transmission, accommodates network growth, and simplifies troubleshooting and modifications.

Bluewire recommends Panduit, Superior Essex and Wirewerks for structured cabling installations.

Yes, Bluewire stands behind the quality of our structured cabling installations. We offer a comprehensive 2-year warranty on the workmanship, ensuring that our clients receive reliable and professional service. Additionally, our premium cabling solutions are backed by a limited 25-year manufacturer’s warranty, providing long-term assurance and protection for your network infrastructure. With our warranties in place, you can have confidence in the durability and performance of your network cabling system.

Yes, Bluewire offers services to optimize existing cabling infrastructure. Whether it’s reorganizing, re-terminating, moving, adding, or making changes to your telecommunications space, our experienced team can help. We specialize in server room rescues and reorganizations, breathing new life into neglected server spaces. With our expertise, we can transform your server room into an organized and efficient environment that meets your current needs.

The Redline Plan™, our detailed installation guide for structured cabling at Bluewire, serves multiple purposes. It highlights important notes on blueprints, labels each drop location, and ensures compliance with manufacturer warranties and as-builts. By following this comprehensive plan, contractors and end users can achieve reliable and well-documented network infrastructure, supported by extended warranty coverage.

Fibre Optics

Fibre optics is an advanced technology that relies on thin, flexible strands made of glass or plastic to transmit data using light signals. These strands, known as optical fibres, are designed to guide and transmit light pulses over long distances with minimal loss or interference. This technology has revolutionized the telecommunications and networking industry, enabling faster and more reliable data transfer for a wide range of applications.

Fibre optic installations provide several advantages over traditional copper wiring. They offer significantly faster data transmission speeds, greater bandwidth capacity to handle larger amounts of data, longer transmission distances without signal degradation, and enhanced resistance to electromagnetic interference, making them a reliable choice for high-performance networking requirements.

Yes, Bluewire offers a comprehensive 2-year warranty on the workmanship of our fibre optic installations. We stand behind the quality of our work and are committed to ensuring customer satisfaction. Our warranty provides peace of mind and demonstrates our dedication to delivering exceptional service and reliable solutions to our clients.

The process of fibre optic installation involves several steps. It begins with a thorough assessment of the installation site, followed by efficient pathway design, cable pulling, fusion splicing, labeling, and comprehensive testing. For a more detailed understanding of our installation process, we invite you to explore our In-Depth Installation Guide, where we provide insights into how we handle each project with precision and expertise.

Fusion splicing is a crucial technique used in fibre optics to create seamless connections between two optical fibres. It involves aligning and fusing the fibre ends using heat, resulting in a permanent and low-loss connection. Fusion splicing is essential for fibre optics because it ensures efficient light transmission without any signal loss or disruption. It helps maintain the integrity and performance of the fibre optic network, enabling reliable data transmission over long distances. By creating strong and durable connections, fusion splicing plays a vital role in achieving optimal performance and reliability in fibre optic installations.

Cable Testing

Third-party cable testing is a vital step in ensuring the reliability and performance of network cabling systems. By conducting an independent verification and certification process, it helps identify any potential issues or deficiencies in the cabling infrastructure. This comprehensive testing procedure guarantees optimal connectivity and enhances the overall integrity of the network.

Third-party cable testing plays a crucial role in guaranteeing optimal performance, maintaining compliance with industry standards, and reducing the risk of network failures.

Yes, the cable testing results conducted by Bluewire can be used for major copper cabling manufacturer warranties. By providing thorough and accurate testing documentation, our clients can rely on the results as evidence of proper installation and performance, ensuring eligibility for warranty coverage.

Third-party cable testing reduces network failure risk by ensuring that all cables undergo thorough testing and certification. By verifying the integrity and performance of the network cabling system, potential issues and vulnerabilities can be identified and addressed before they lead to network failures. This proactive approach helps to minimize the risk of downtime and disruptions, promoting a reliable and stable network infrastructure.

Bluewire has the capability to test a wide range of cables, including CAT5e, CAT6, and CAT6A copper cabling, as well as single-mode and multimode fibre optic cables (such as OM3 and OM4). These are just a few examples of the network cables we can test. With our expertise and advanced testing equipment, we ensure that these cables are thoroughly examined for functionality, performance, and adherence to industry standards.

Network Consulting

Network consulting involves the planning, design, and implementation of network infrastructure to meet specific business needs.

Bluewire’s network consulting services for structured cabling include our specialized installation plan service, we call this a Redline Plan™. With this service, we transform existing plans into detailed installation documents that feature efficient pathways, labeled locations, and comprehensive documentation. Your Redline Plan™ serves as a valuable reference for contractors and end users, facilitating smooth installations and providing reliable documentation for your network infrastructure needs.

Network consulting provides valuable benefits to your business by optimizing your network infrastructure, enhancing operational efficiency, and ensuring future scalability. By leveraging expert knowledge and industry best practices, network consulting helps you design and implement a robust and reliable network that meets your specific business needs. It allows you to streamline your operations, improve productivity, and adapt to evolving technology requirements, ultimately driving the success and growth of your business.

Redline Plan™ by Bluewire is valuable for both contractors and end users. It provides a detailed installation guide with information about cable pathways, drop locations, and other essential details. This ensures that end users have a reliable reference for their network infrastructure, making it easier to understand and maintain the cabling system in the future. The Redline Plan™ promotes efficient installations and facilitates troubleshooting or modifications when needed.

Our network consulting service is valuable because we prioritize good record keeping, which ultimately saves you money. By assisting in the design of low-voltage system plans that require minimal changes during installation, we aim to ensure a flawless installation process. This approach significantly reduces the need for future troubleshooting and service calls, resulting in cost savings for your business.

To get started with Bluewire’s network consulting services, simply reach out to us through our Get a Quote or Contact Us forms. We encourage you to reach out with any inquiries or specific needs you may have. Our team will be happy to assist you and provide the necessary information to begin the network consulting process.

Surveillance Cameras

Surveillance systems utilize security cameras and monitoring equipment to protect assets, operations, and personnel. They provide continuous surveillance, enhance security measures, and enable proactive threat detection and response.

Surveillance systems provide video surveillance for identifying and addressing security incidents quickly.

Bluewire recommends Dahua, Hikvision, and Speco for surveillance camera systems.

Bluewire ensures professional surveillance system installations by adhering to rigorous installation practices that are followed during any structured cabling installation. This approach sets us apart from other security camera installers who may simply prioritize quick installations without maintaining high-quality standards. We believe in delivering reliable and long-lasting solutions to our clients, ensuring that their surveillance systems are installed professionally and meet their specific needs.

Yes, Bluewire can integrate surveillance systems with existing cabling infrastructure after conducting an onsite assessment.

Yes, Bluewire offers maintenance and support for surveillance systems.


At Bluewire, our primary focus is on providing exceptional service to meet your wiring needs. While our website lists the core services we offer, we understand that each project may have unique requirements. We welcome you to reach out to us today and discuss your specific wiring needs. Our dedicated team is here to listen, understand, and explore how we can assist you. Don’t hesitate to contact us and discover how we can tailor our services to meet your requirements. Your satisfaction is our priority, and we look forward to the opportunity to serve you.

Check out the testimonials on our service pages and home page, where we proudly display Google reviews from our satisfied clients. Experience firsthand why Bluewire is the trusted choice for network cabling and consulting services. Contact us today and discover how we can assist you!

Bluewire serves the lower mainland of British Columbia, including Burnaby, Coquitlam, Delta, Langley, Maple Ridge, New Westminster, North Vancouver, Pitt Meadows, Port Coquitlam, Port Moody, Richmond, Surrey, Vancouver, West Vancouver, and White Rock. If your location is not listed, please feel free to reach out to us to discuss your needs, and we will see what we can do to assist you.

Scheduling an appointment or getting a quote from Bluewire is easy. Choose the method that works best for you, and we’ll be ready to assist you.

  1. Call us directly at 604-617-4840
  2. Use the Contact Us  form on our website for general inquiries.
  3. Fill out the Get a Quote form available on each service page or follow the link at the top of our website.
  4. Send an email to our general inbox at

Yes, Bluewire offers site assessments and consultations before starting a project. Our team can visit your site, evaluate your requirements, and provide expert recommendations tailored to your specific needs. This helps ensure a smooth and successful project execution.

Bluewire maintains a presence on popular social media platforms such as Facebook, Twitter, LinkedIn, and Instagram. You can find links to our social media profiles on the Contact Us page of our website.

Phone: 604-617-4840


Mailing Address:
4111 Hastings Street, Suite 188
Burnaby, BC V5C 6T7

Bluewire’s office hours are as follows:

  • Monday: 8:00 am to 5:00 pm
  • Tuesday: 8:00 am to 5:00 pm
  • Wednesday: 8:00 am to 5:00 pm
  • Thursday: 8:00 am to 5:00 pm
  • Friday: 8:00 am to 5:00 pm
  • Closed on Weekends and Holidays.

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